You can cancel an order from the WebApp portal. You can cancel an orders before dispatched / handover to the courier partner. Orders cannot be cancel in In-transit stage but You can place a return order once it's delivered to the customer.
- Bulk order cancellation- To cancel orders in bulk please follow the following steps
Step 1: Go to Orders
Step 2: Check the boxes in front of the orders you want to cancel
Step 3: Click on the Bulk Options button at the bottom and select Cancel Orders and click on Confirm in the popup
Note- A message like "Orders Cancelled Successfully" will be displayed in the top right corner, this means you have successfully cancelled the orders in bulk.
Any issue please reach out to us on -
Via Freshdesk: Click on New tab >>Select new ticket >> Fill the required information and click on Create bottom.
Via Email: Write a mail to support team at support@wareiq.com
Helpdesk Toll free number: +911114-1183-294, Our experts are available for your assistance 10:00 AM to 07:00 PM.