WareIQ

Pickup Point 2

• How to add pickup points for your orders
• How to assign pickup points to the order

Products 5

• How to add master products
• How to edit product details
• Damages/Shortages/wrong & Expired product delivered to customer
• How to add master products
• How to add master products

Shipping 6

• How to manually ship orders
• Shipping Zone bifurcation
• Order not delivered to the customer yet
• Request to process an Order
• How to assign & reassign the courier manually

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KYC 1

• How do I get KYC verified?

Support 1

• How do I contact the WareIQ support team?

Your order 23

• How to create a new order
• How to upload/download bulk orders
• How do I see my shipments report?
• How to download the remittance report for my COD orders?
• How do I see my orders report?

View all 23

Basic Questions 1

• How to estimate price for a shipment using Price Calculator?

Shipping FAQs 1

• How do I start shipping with WareIQ

Gifts 0

Coupons 0

Privacy policy 0

Opt-out policy 0

Products 3

• How to add Master Products
• How to add/sync Channel Products
• How to map/unmap channel products to master products?

Combos 2

• How to create Combos
• How to update a combo

Inventory Transfer 4

• What are Warehouse Receiving Orders (WRO)?
• How to send Inventory to WareIQ Fulfillment Centers
• How to download box labels for Warehouse Receiving Orders
• Warehouse Receiving Order Details

Inventory History 1

• Inventory History

Shipping Management 6

• How to edit rules for the allocation of the courier partners?
• How to add new rules on shipping partners?
• How can I track shipments for a particular date range?
• Will I be charged for RTO?
• Where can I track my shipment with a particular AWB?

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RTO 3

• What is RTO and what are its possible reasons?
• Where can I check RTO orders on the WareIQ's Seller Dashboard?
• When my reverse pickup will happen?

NDR 5

• What is NDR?
• How long does it take for an action to be implemented on my undelivered shipment?
• What is the process time for NDR?
• How many attempts will be made by the courier partner to deliver my order?
• How to Process an NDR order?

Marketplace Integrations 0

Other Integrations 2

• How to integrate the Calling App?
• How to Customize Shipping Badges Placement Within your Shopify Store

Customization 5

• How to create my own tracking page?
• Do you send tracking SMS/Email to my customers?
• I don’t want to send any order notification from WareIQ, how can I stop sending the notifications?
• How to add links to my post ship tracking page?
• How to add Promotional/Marketing Banners to my tracking page?

Fulfilment 4

• How will WareIQ Fulfilment help in ensuring 1-2 days delivery?
• In which locations does WareIQ has their Warehouse facilities?
• Does WareIQ Fulfilment have minimum guarantee orders requirements?
• What is WareIQ fulfillment

GST 1

• How to add my GST number to my order invoice?

WareIQ Wallet 1

• How do I recharge my WareIQ wallet?

COD 1

• How can I track the progress of my COD remittances?

Weight Discrepancy 1

• What are the packaging tips to reduce weight errors in shipping?