You can can assigned or reassign the courier partner manually from your from the WebApp portal. You can't re-assigned the courier post dispatch of the product / During the In-transit state.
You can assign the courier partner by follow the below-path-
Path: Click on Orders tab >>Click on the Order ID which is to be assigned courier partner>>Click on ship order and select the courier partner name and click on the ship order.
Click on Orders tab
Click on the Order ID which is to be assigned courier partner
Scroll down and click on ship order
Select the courier partner name and click on the ship order.
How to Reassign Courier partner:
Path: Click on Orders tab >>Click on the Order ID which is to be reassigned courier partner>>Click on reassigned courier and select the courier partner name and click on the ship order.
Then
Any issue please reach out to us on -
Via Freshdesk: Click on New tab >>Select new ticket >> Fill the required information and click on Create bottom.
Via Email: Write a mail to support team at support@wareiq.com
Helpdesk Toll free number: +911114-1183-294, Our experts are available for your assistance 10:00 AM to 07:00 PM.